Communication Excellence Workshop

On behalf of the SIA, we invite you to take part in a one day workshop that offers skills and strategies for influencing others through communication excellence.

The success of the health and safety practitioner and professional depends on a small number of critical elements, and communication is one of these. This is a course for good communicators, to support you to become excellent communicators.

This one day workshop will appeal to the safety practitioner and professional who has developed sound communication skills and wishes to build this capability to a level that allows your day to day interactions to be effective and influential.

Throughout the OHS Body of Knowledge (Chapter 10.2 Organisational Culture) reference is made to organisations that have a positive safety culture are characterised by communications founded on mutual trust and shared perceptions of the importance of safety. Effective communication, leading to commonly understood goals, and means to achieve the goals has been recognised in the research as one of the four critical indicators of safety performance.

Recently, Zohar and Polachek (2014) used discourse analysis and role theory to improve communications between supervisors and workers, and found that changes in supervisor messages influenced safety climate and safety behaviour; this appears supportive of Antonsen’s view of culture as a social process created through day-to-day interaction. (BOK; 10.2 Organisational Culture;p15;Oct.2014)

Event Details

Date: 2 May 2017
Time: 9.00am – 4.30pm ( registration from 8.30am)
Venue: Safety Institute of Australia, Unit 2, 217-219 Mickleham Road, Tullamarine VIC
Cost:
SIA Members – Standard rate $285 + GST
Non Members – Standard rate $495 + GST

Key Learning Outcomes 

• A transformational communication model will allow participants to gain insight into how people communicate
• Identification of powerful strategies for overcoming ineffective communication patterns
• Examine key strategies for effectively influencing others

During the workshop we will examine:  

• How a person generalises, deletes and distorts information and the impact this has on effective communication
• habituated thinking styles that lead to ineffective communication, how to release this habituation and create flexibility with their thinking style
• limiting beliefs that cripple their thinking and influencing skills and processes for overcoming these can develop a robust state of mind

Your Facilitators

Debra Burlington

Debra established Enhance Solutions along with a business partner in 2004. Her vision was to offer a service which addressed complex issues such as enterprise risk management, workplace health and safety and learning and change in a fun and practical manner. A key emphasis was on partnership
‘with’ rather than expert ‘to’.
Debra has key skills in the creation and implementation of cultural change which has a strong emphasis on the development of safety leaders within a business.
She is known as a dynamic workshop facilitator who designs and facilitates workshops that are practical, fun and highly interactive in areas ranging from communication skills through to Safety Leadership.
Debra holds a Grad. Dip. in OHS Management, a Grad. Dip. in Business Management and a Degree in Social Work. She is a certified Master NLP Practitioner and coach and a Fellow of the Safety Institute of Australia.